I’ve been delving into branding and strategy more and more lately, simply because writing for social media is kind of inseparable from the fascinating land of Branding and Marketing. Here are a few thoughts to get you on your own path to better brand communication, on-point messaging, and a more mindful approach to tone and story.
Communicating Your Story
When you’re writing for social media, you are communicating the arc of your brand’s story over the course of social media. The catch is, though, you aren’t the hero. You are the answer to the hero’s struggle, and your mission is to show them all the ways your business, your products and/or services, make their struggle all better.
So communicating your brand’s story should be authentic and engaging, but it should also be incredibly intentional. It should focus on your client persona and really achieve a specific conversation leveraged to gain their interest and trust. This intentional appeal to your perfect client is what will ultimately win you more conversions. Because–as we’ve said before: engagements are great, but conversions are better.
Brand Communication is a Thing
I promise you, brand communication is a thing: if you ignore this important fact, your messaging will be significantly less effective. Operating within your company’s brand and vision can be an entirely different thing from communicating well and communicating effectively. You can communicate well and effectively, but if it isn’t in-line with your brand’s vision, mission, and overall image, then it is counterproductive and can damage your marketing endeavors.
Developing your branding takes time, and there are tons of creatives who dedicate their professional careers to developing brands, cultivating the looks, style, and messaging of a company. For my peeps in Colorado Springs, are just a few places to connect with if you want amazing, professional, and personal attention to brand your professional outfit.
Copywriting & Voice
Copywriting can seem like such a stiff and boring aspect of branding and marketing, but the voice of your brand ultimately belongs in the hands of the writer. Finding the right tone and style for your brand’s professional communication pieces, blog posts, general website copy, and social media can be more challenging than you first assume. Considering written tone is harder to decipher with certainty, finding a writer who is a good fit for your brand’s voice is incredibly important.
The nuance of written communication, along with brevity and clarity, are some of the most important elements you need to consider when developing your brand’s written communication. Beyond these things, it should be consistent. When people see an Instagram post, Facebook post, or blog post from your company, the copy should read with a similar enough tone, message, and personality that your audience doesn’t feel jarred, or as though a dozen different people are talking at them through different social media platforms.
These points of consideration should be on your checklist when you set to the tasks of defining and improving your brand communication where necessary.
Deliver on What You Say
Consistency is key, so if you can deliver on what you’re saying–then of course your business is solid and gold. I make mention of this because when we work within the structure of Marketing, it can be easy to start making lucrative promises and painting pictures beyond what we can deliver.
Dream big, but dream realistically. Carefully consider your messaging and what you offer, to be sure you set yourself up for a successful delivery of any products, goods, or services. Charge fairly–charge enough that you can take on a comfortable load and make a comfortable living. This factor alone will give you the power to politely decline jobs that sound like they’re not a good fit. If this happens often, it may be time to revisit your strategy and take a look at your ideal client persona vs. what your business is actually attracting.
Communication is Key
Written communication becomes the binding thread between all of your print and web publications. Every single marketing campaign, social media platform presence, and newsletter publication will boil down to the message you send through writing.
Visual content is also important, but without strong writing to carry and lift, everything will fall flat. Poor communication and sub-par writing will leave your readers doubting you, and eventually they will move on to the more polished shop with shinier words and better communication.
If you’re looking for ways to improve your writing, or would like to outsource your writing, please contact us. And if you’re not sure where to begin as you set sail through social media, please feel free to reach out with questions or shoot me an email at
Until next time,